So, my husband and I decide to go out to dinner for his birthday, we brought along the kids and made up our minds to go to a great little wing and sandwhich place called Roosters. Usually we go there once every couple of weeks. Well tonight we sat close to the bar, and one of the bartender girls came to take our order. (We really like their boneless wings, so we ordered 10 of them) I pointed to the boneless wings on the menu and she never asked us whether we wanted boneless or traditional. Well, our wings come, and their traditional, bone and all. She comes back to our table and I said, "I'm sorry, but we wanted Boneless." She replied, already with a snooty attitude, "You didn't ask" I said, "well, I pointed to the menu and said which ones I wanted." She did a little huff, and said,"I wasn't looking at your menu while you were ordering but I'll see what I can do." My husband had went to the bathroom, and when he came back, I told him how snooty she had been. She comes back with the same wings, and basically shoves them on the table, and says, "We can't switch them, you have to pay for them." I said, " Excuse me, you didn't even ask me which ones I wanted..you asked the table behind us whether they wanted boneless or regular...
She said "okay," and she went to the kitchen, and we saw her fling the tray and all into the trash can.
I asked the girl at the registers, to please get the manager.
Our waitress gets back and says, "it's okay, there on there way, you don't have to pay for them"
I said, "no, its fine, i dont want them."
And she goes in the bitchiest little nice voice..."whattsss wronggg."
Im like nothing, Im just waiting for the manager.
She said. OK.
She said "okay," and she went to the kitchen, and we saw her fling the tray and all into the trash can.
I asked the girl at the registers, to please get the manager.
Our waitress gets back and says, "it's okay, there on there way, you don't have to pay for them"
I said, "no, its fine, i dont want them."
And she goes in the bitchiest little nice voice..."whattsss wronggg."
Im like nothing, Im just waiting for the manager.
She said. OK.
I told the manager how rude she was to us. (By this time the rest of food we had ordered had arrived)
I told him we would pay for the drinks and the mozzerella sticks we had just ordered, but he told us we didn't have to, and that he was sorry we had a bad experience.
The manager let us take our subs, salads, and our sons food home with us, and all our drinks were free.
I really do enjoy that place, but getting a waitress with a definitive stick up her tight ass, will ruin a good time any day. (But hey, we got our entire meal free..but damn...we didn't get our boneless wings.)
I told him we would pay for the drinks and the mozzerella sticks we had just ordered, but he told us we didn't have to, and that he was sorry we had a bad experience.
The manager let us take our subs, salads, and our sons food home with us, and all our drinks were free.
I really do enjoy that place, but getting a waitress with a definitive stick up her tight ass, will ruin a good time any day. (But hey, we got our entire meal free..but damn...we didn't get our boneless wings.)